Terms of Service

Effective Date: November 18, 2024

Welcome to Glen Karen Inc. (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our services or visiting our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Services

Glen Karen Inc. provides general contracting, painting, home renovations, custom builds, property maintenance, and related services (the “Services”). Services are delivered subject to written agreements, estimates, or project scopes provided before commencement.

2. Eligibility

To use our services, you must:

  • Be 18 years of age or older.

  • Provide accurate and complete information when requested.

  • Have the legal capacity to enter into binding agreements.

3. Estimates and Contracts

  • Estimates: We provide detailed estimates based on your project scope. Estimates are valid for 30 days unless otherwise stated.

  • Contracts: Before starting any work, you may be required to sign a service agreement or project contract outlining terms specific to your project.

  • Changes to Scope: Any changes to the project scope must be agreed upon in writing and may result in additional costs.

4. Payment Terms

  • Deposit: A deposit is required before project commencement and is agreed upon at the start of the project.

  • Progress Payments: Payments are typically required at agreed milestones throughout the project.

  • Final Payment: The remaining balance is due upon project completion.

  • Late Payments: Outstanding balances are subject to a monthly late fee.

We reserve the right to suspend or terminate services for non-payment.

5. Cancellations and Refunds

  • Cancellations: Cancellation of services must be made in writing. Cancellation fees may apply based on the stage of the project and materials purchased.

  • Refunds: Deposits are non-refundable once work has commenced or materials have been purchased, except as required by law.

6. Warranties and Guarantees

We stand by the quality of our work. Warranties for workmanship apply for a year from the date of project completion. Manufacturer warranties may apply for materials and products used in the project. Warranty exclusions include:

  • Damage caused by misuse, neglect, or unauthorized modifications.

  • Normal wear and tear or environmental factors.

7. Client Responsibilities

To ensure timely and efficient project completion, you agree to:

  • Provide access to the project site during agreed working hours.

  • Remove any personal property or obstacles that may interfere with the project.

  • Obtain necessary permissions, permits, or approvals unless otherwise agreed.

8. Liability

While we strive to deliver high-quality services, Glen Karen Inc. is not liable for:

  • Delays caused by weather, supply chain disruptions, or other unforeseen events.

  • Damage caused by pre-existing conditions or structural issues beyond our control.

  • Loss or damage to personal property not related to our work.

To the extent permitted by law, our liability is limited to the value of the services provided under your contract.

9. Intellectual Property

All designs, plans, drawings, or other materials created by Glen Karen Inc. remain our intellectual property unless otherwise agreed in writing. You may not reproduce, distribute, or use these materials without our consent.

10. Termination

We may terminate our services at any time if you breach these Terms or fail to meet contractual obligations. Upon termination, you are responsible for paying for all work completed up to the termination date.

11. Third-Party Services

We may collaborate with third-party subcontractors or service providers to complete your project. While we vet our partners, we are not responsible for the acts or omissions of third parties.

12. Dispute Resolution

In the event of a dispute, you agree to attempt resolution through mediation before pursuing legal action. Any unresolved disputes will be subject to the laws of the Province of Ontario, and disputes will be resolved in the courts of Ontario.

13. Privacy

Your personal information is collected, used, and stored in accordance with our Privacy Policy, which can be found here.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes your acceptance of the revised Terms.

15. Contact Information

For questions or concerns about these Terms, please contact us:

Glen Karen Inc.
Email: glenkareninc@gmail.com
Phone: 416-802-7101
Address: 2 Karen Drive, Glen Williams, ON L7G 2T9

By engaging Glen Karen Inc.’s services, you confirm that you have read, understood, and agree to these Terms of Service.