Privacy Policy for Glen Karen Inc.
Effective Date: November 18, 2024
Glen Karen Inc. (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Ontario, Canada.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, address, phone number, email address.
Payment Information: Credit card details, and billing address (collected through secure third-party payment processors).
Project Details: Information related to your home or business for renovations or other services.
Communication Information: Records of your correspondence with us, including inquiries or service requests.
Website Usage Data: Information collected through cookies or similar technologies when you visit our website.
2. How We Use Your Information
We use your personal information to:
Provide and manage our services, including consultations, project planning, and execution.
Respond to inquiries, requests, or concerns.
Process payments and issue invoices.
Send updates about your projects or communicate necessary information.
Improve our website and tailor our services to your preferences.
Comply with legal obligations.
3. Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share your information:
With Service Providers: To perform functions such as payment processing, marketing, or IT support.
With Contractors or Subcontractors: To facilitate your project and deliver services effectively.
When Legally Required: To comply with applicable laws, regulations, or legal processes.
In Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Your Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations. Withdrawal of consent may affect our ability to provide certain services.
5. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we securely delete or anonymize your information.
6. Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections to your personal information if inaccurate or incomplete.
Withdraw consent to the use of your personal information.
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
7. Security Measures
We implement appropriate physical, technical, and administrative measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, or misuse. Despite these measures, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies and Website Data
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device to collect data about your usage patterns. You can disable cookies in your browser settings, but this may affect website functionality.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before sharing your personal information.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy periodically to stay informed about our practices.
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Glen Karen Inc.
Email: glenkareninc@gmail.com
Phone: 416-802-7101
Address: 2 Karen Drive, Glen Williams, ON L7G 2T9